alec b Wjl

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Verified Reviewer
| map-marker Brisbane, Queensland

Scamm

Scam! Took all my details and spammed me with 20 lender links for weeks. My account was then hacked a week later. Scam scam scam scam scam
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User's recommendation: Stay away from this company

Corey S Pjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

This company is so beyond pathetic, I had a used corrilla for almost five years if paying a carnote, they demanded the car back when i became ilk, I returned it to the auction company, the stated that I would still be responsible for 5,000 $ . The went to court put a judgement on me, now they want to take me back to court since they found out that I make 65.00 per day. What a horrible thirsty company,Dont do it go with another company. this vehicle purchased in 2013. 10 years later they still harrassed me.
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Preferred solution: Off my back

User's recommendation: Don't use this fiance company

Anonymous
map-marker Khobar, Eastern Province

International transfer issue

International Transfer issue 5/4/2022 I sent money still now money not transfer my wallet balance is zero mobile number -+966595****70
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Muhammad sabeer
map-marker Riyadh, Riyadh Region

International transfer issue

InternationalTransfer issue yesterday I sent money still now money not transfer my wallet balance zero
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Loss:
$60

Preferred solution: Refund

Akhilesh K Xst
map-marker Patna, Bihar

Network issue

Dear sir I am I am AKhilesh kumar, now I am india, bu before freindy sim network, but now not network, I want to come Saudi Arabia, but how can I meked tamakana, otp not coming, please help me sir, my mob number, 057160****
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Slade Ipi

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Khobar, Eastern Province

Unable to use free 10gb & 1000 mins

Friendly Finance - Unable to use free 10gb & 1000 mins
Unable to use my locan call which i have purchased
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Anonymous
map-marker Washington, District Of Columbia

Billing

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First, don't understand why bi-weekly payments are not allowed Second, my bill date was changed, sent by mail after it was paid. I have talked to people over the phone from the beginning why mail me that? If its possible I would like to verify my next bill date
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Anonymous
map-marker Gadsden, Alabama

Rude customer service

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Friendly Finance - Rude customer service
I have been dealing with this company for 3 years, and they are so rude, they act like you owe them something. During the 3 years that i have dealt with the company, there were only two professional customer service that are very professional is Ms. Holmes & Mr. Johnson . I had experience a rep telling me that, it not her problem i just need to make my payment on time. If i know what i know i would of ask for another Finance Company . Please if you don't have to deal with this company dont.
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Reason of review:
Poor customer service
1 comment
Guest

She totally right about Mrs. Holmes. Beautiful Customer service.

Anonymous
map-marker Sikeston, Missouri

Poor Customer Service

Friendly Finance calls repeatedly from multiple spoof numbers with area codes where they have no locations. They processed a payment from my account without any authorization. I return their calls immediately after leaving work, and the representatives are extremely rude. I believe they are engaging in fradulent behavior and need to be investigated by the state for deceptive practices. Friendly Finance calls repeatedly from multiple spoof numbers with area codes where they have no locations. They processed a payment from my account without any authorization. I return their calls immediately after leaving work, and the representatives are extremely rude. I believe they are engaging in fradulent behavior and need to be investigated by the state for deceptive practices.
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Susa Eyt

Beyond rude collection personnel

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No professionalism whatsoever. They spoof numbers to contact you AND when someone else makes a payment on your account they start calling them to collect monthly payments using spoofed numbers. They also charged my girlfriends debit card without her aurthorizing it. They saved her information from a payment she made for me and said she gave them permission to use it when she provided the payment information to collect payments. Fair Credit Act says they must identify themselves with real numbers and ID information. Spoofing does not meet this criteria.
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Wanda Eta

Worse customer service

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This company has AGAIN set up a payment on my behalf without my consent. The ppl are pushy and rude & I shouldn’t have to deal with wanting a new loan every month.
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Reason of review:
Problems with payment
Anonymous

Great Experience

I have had my loan since Oct 2017, lost my job and called them every week with updates on my payment. I only was late one month and they were great with it I paid the payment and late fee and no problems at all. The are nice when I call in to make my payment every month. I am shocked to read some of the problems these other people are having with the company. They have been great with me and I am keeping my fingers crossed for the same until my car is paid off. They even helped me when I was upside down about 2500 on my loan and got me financed and no negative equity.
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Anonymous

Worst company ever!

They call to harass you the day your payment is due from secret #’s. They are the rudest, mean-spirited low-rent backwards people I have ever dealt with. Can’t wait to never deal with this company again.
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Reason of review:
Poor customer service
Anonymous
map-marker Woodlawn, Maryland

Criminals

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I purchased a car from them in 2006 for roughly $13,000. I paid on it for 4 years.

My payments kept going up without warning. They claimed I let my car insurance lapse, which I did not. I went to trade in the car, I wanted to get rid of the loan with Friendly Finance. I still owed $13,000 after FOUR YEARS!

I called them and told them to come get it I was done. The car sat for 1 year, I kid you not. They called and harrassed me. They called my work and made up lies to get me on the phone.

The harassment was horrible. They finally picked up the car and sold it at auction but did not tell me what they sold it for. They then sought a judgment but I NEVER received ANYTHING from them or I would have gone to court with witnesses about the harassment from these people. They got a judgment for $9000 in 2010.

They have sent the sheriff to my home three times. The sheriff felt so badly, I had nothing worth taking! I have a special needs child whose care is through the roof expensive. They have sent a garnishment to my job for $14,000 which I just found out about.

This is a horrible predatory company. I would LOVE to nail them for their thievery and preying on hardworking folks.

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Reason of review:
Crooks
4 comments
Shantella Rgy

They just sent me a garnishment for $14,000. These people are crooks i should of dis better research! I can’t wait until they’re hit with an class action lawsuit!

Houston Ijb

Exact same experience! Only they waited until 3 weeks prior to the statute of limitations in Mi expiration to nail me for $+6000 note, actual less than $3000, blue book $9000!

+ interest and penalties +++ court fees, etc. Final $13000!

Garnished! 25% After taxes.

Guest

I'm going thru the same thing but I've hired an attorney and I'm going after them now!

Guest

i am having the same issue! only my amount was 12,000.00 pd for four years lost my job asked them to come get it now 5 yrs later i just recieved a garnishment for 25,000.00!! this company is a scam!!!

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Anonymous
map-marker Woodlawn, Maryland

Not so Bad

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I had bad credit and needed a car. The first dealership couldn't help me. The second dealership hot me approved through Friendly Finance. They have always helped me when I needed it. When my insurance cancelled they covered me, when I was late they gave me extensions. Now i have experienced all types of people there. But all in all they have been very helpful. I still owe them but that is because I didn't pay like I should. I take responsibility for that. The reps have always been helpful and respectable in the 4 years u have had the loan
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Reason of review:
Good customer service
Pamelia Hxh

Friendly Finance - Review in Financial Services category

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Class action lawsuit against Friendly Finance. Call 614-944-**** to participate.

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10 comments
Guest

I bought a car using Friendly Finance as the Lender in 2009 and paid 12,888.00 for the car. I have paid them $30,000.00 and they still claim that I owe them $2,400.00.

They filed a complaint against me an omitted to put down payments that I had made. My car was totaled in 2014 of February and my insurance paid off the blue book value of the car $4,500.00 and Friendly Finance still claimed that I owed them 3400.00. I do not think it should be legal for a company to be able to collect 17,000.00 in interest and still collect.

I believe that I have been cheated. I am filing a compliant against them with the attorney general for the state I live in.

Guest
reply icon Replying to comment of Guest-1351058

I'm in the same situation as you, I just files a complaint with my Attorney General's Office. I also spoke with the attorney this morning regarding the class action lawsuit

Guest

Ah yes...just listen to the wailing deadbeats! When you deadbeats fail to do what you promised to do when you signed the contract...make your payments on time...it is YOU who generates extra interest for them.

That's why you end up paying more than the contracted amount. If you don't want repo fees then it's an extremely simple matter to prevent...you make your payments on time! All we have here is obvious serial deadbeats whining and wailing about the consequences THEY caused because THEY failed to make their payments on time.

Same old tired story. Same old tired whining from acknowledged deadbeats!

Guest
reply icon Replying to comment of Guest-1298366

Wow

Your pretty loud blabbing about things you have no knowledge of. If you are a Happy Friendly Finance consumer that's great.

But before you pay your contract off you will be where we are guaranteed. Obviously you don't have the guts to reveal yourself anonymous. If this is a Friendly Finance employee you should be ashamed of yourself for causing financial harm to individuals that do pay their bills. For your information anonymous, I borrowed $14,000 from Friendly Finance, I have paid them $34,000 and they are suing me for an additional $5400 which will make my total contribution to Friendly a whopping $39,000 for a $14,000 loan.

I didn't cause that and did not fail to pay anything. My alleged increases are insurance they fraudulently placed on my already insured vehicle. There is a Class Action Lawsuit for all us whiners for the exact same complaints the whiner club members have expressed. You can't start a Class Action Lawsuit without documentation of illegal practices.

I'm joining. Hope you have a wonderful experience with the Not So Friendly Finance.

Guest
reply icon Replying to comment of Guest-1298366

I agree, PAY YOUR LOAN ON TIME!!!!! It is really pathetic how these people get loans, are late paying them, and surprised when they have to pay interest, which causes the loan balance to increase.

That's common sense! If you are late paying your bill, then the balance will increase. Think about this: If you owned a business and people were constantly late with their payments, what would you do?

You have to eat and make a living too! Well, so does this company!!!!

Guest

Is this a open class action against this company friendly finance if so I want to participate they have ripped me off in regards to payoff I owe more now after almost 4 yrs need help cause they say they will repo my car n I am trying to work with them but they won't

Guest
reply icon Replying to comment of Guest-1285465

They have done me the same way

Guest
reply icon Replying to comment of Guest-1285465

Yes it is an Open Class Action Lawsuit. We just need to get the word out so we can stop this financial abuse and stop Friendly Finance with its unfriendly practices.

Guest
reply icon Replying to comment of Guest-1285465

My car got repoed too. I was told Friendly needed $2800 to get my car out and bring my account current.

Instead none of the monies were applied to the balance and my car payment continued to go up. My car payment started at $352 and ended up at $606 and they are still trying to get another $5500 after paying $10000 above my contract.

Guest
reply icon Replying to comment of Guest-1285465

Yes. Call the number I previously posted.

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